The north east of the United States had not done well in the service industry from the early 1990's. It's president, Richard DeCastro, has seen good times in the 60's and 80's and bad times in the 70's and 90's. Not until 1998 did things begin to change. With the advent of new opportunities in the communications industry, did things begin to look better. With more than 25 years in the electrical contracting business, RDS Industries has experienced potential growth to place them at the cutting edge of technology.

As we approach the millennium, RDS Industries is prepared for the growth potential it promises to see. With nearly completed new offices and shop facilities Richard has taken aboard two of their sons, Robert and Randy while their third son Russell works as a paralegal. All college educated, Robert supervises the field while Randy is project manager. The company has the full capabilities of implementing both financial and engineering reports through a network of their new computer systems, something his wife enjoys doing. They help track the progress of projects as well as preparing new estimates. Each of them also has a computer at home if the need arises to access information after hours. A 24 hour service is also available to their customers. Through its Nextel communication system they can easily be reached.

The company has had exposure to a wide variety of projects in the residential, industrial, commercial and aviation fields. All involving both high voltage work at 27K volts down to low voltage systems. It prides itself however on the one aspect of their business and that is controls and communications. Without such knowledge, most electrical contractors fail. RDS Industries has taken the two words, control and communication right into their marketing strategy with their customers. The company's best method of marketing is good old fashion, word of mouth. Good workmanship always sells and is also a good form of advertisement. Keeping informed and getting out information is done through the various business organizations that RDS Industries belongs to. The Chamber of Commerce is one way and technical associations is another. The changes that are rapidly affecting the industry commits RDS to continually market their technical knowledge. All employees attend technical seminars, trade shows and hands on installation classes. It has positioned itself as a prime contractor with all of its customers, this way the customer has a direct line of communication with RDS.

As we enter the millennium, RDS Industries is prepared to offer its customers the latest in electrical technology know-how. It has already trained its personnel with all the latest developments in fiber optics and category 5 wiring for its communication work. RDS Industries has already received certification from major equipment manufactures of this type of equipment for installation in large and small businesses. This was a major achievement for them. RDS can offer their customers a fifteen year warranty through the manufacturers, something business needs to keep their operations flowing. Weather installing computers for Internet access, point of sales finance controls, networking or building automation, RDS Industries has the capabilities. In 1998 alone, RDS Industries has already done projects with IBM, Micros, AT&T, NYNJ Port Authority, Marriott, United Airlines and other major corporations. Proud of their achievements, the next step for them is managing their growth. Maintaining a high level of quality workmanship and service will make repeat customers. Also important are their suppliers who are an integral part of their success. When the need arises to put on additional field help, electricians from local IBEW areas, are first screened by management to make sure that they have the qualifications to perform such work as required. Quoting a term used by the savvy, RDS employs the new "Techtrician" for the market place. The techtrician is a highly skilled person in two or more installation crafts-data, voice, video and electric power.

As we move forward into the 21st Century, RDS visions the future to be very bright, challenging and extremely exciting. A family with electrifying ideas for planning and making it happen, could help you.